Comcast / Xfinity Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Refund delayed two months and told unused equipment was unreturnedPublished Sep 17, 2011 · Historical consumer allegation
• Bill rose about 50 dollars after upgrading to triple playPublished Sep 16, 2011 · Historical consumer allegation
• Early termination fee demanded after moving to area without servicePublished Sep 14, 2011 · Historical consumer allegation
• Email changed and computer interference after cancelling new accountPublished Sep 14, 2011 · Historical consumer allegation
• Modem lease cannot be bought out and fee rose to $7Published Sep 13, 2011 · Historical consumer allegation
• Technician left too little cable and company refused $25 fixPublished Sep 9, 2011 · Historical consumer allegation
• Refund check never received and employee unaware refunds existPublished Sep 9, 2011 · Historical consumer allegation
• Advertised online internet offer disputed during phone orderPublished Sep 6, 2011 · Historical consumer allegation
• Unauthorized charge on cable TV statementPublished Sep 4, 2011 · Historical consumer allegation
• Modem lease fee rose from $3 to $7 after no-charge replacementPublished Sep 2, 2011 · Historical consumer allegation
• Service transfer became shutoff, missed visits and $100 technician billPublished Aug 30, 2011 · Historical consumer allegation
• Basic cable upsold, bills of $92 then $143 versus promised $63Published Aug 30, 2011 · Historical consumer allegation
• Overdue bills after cancelling and repeated missed modem pickupPublished Aug 29, 2011 · Historical consumer allegation
• Billed for modem after returning equipment and waited 45 minutes to fixPublished Aug 28, 2011 · Historical consumer allegation
• Contractor promised $25 referral bonus that was never paidPublished Aug 27, 2011 · Historical consumer allegation
• Charged modem rental despite owning one; technician took modem at pickupPublished Aug 25, 2011 · Historical consumer allegation
• Busy payment line, rate hikes and 125 dollar bill for basic servicePublished Aug 25, 2011 · Historical consumer allegation
• Unauthorized international dialing and 2,200 dollars of long distance chargesPublished Aug 24, 2011 · Historical consumer allegation
• $200 gift card promotion never honored after eleven months of servicePublished Aug 22, 2011 · Historical consumer allegation
• Bundle upsell and cable box installed without consent raised bill 100 percentPublished Aug 16, 2011 · Historical consumer allegation