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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Poor Service Across Phone, Cable and Internet and Credit Damage Warning
- Digital Boxes Cause Picture Loss and Bill Dispute Over HD DVR
- Four Hundred Dollar Bill While Phone and Internet Never Worked
- Reliable Internet and TV Service Since 1996 in Greeley
- Router Repeatedly Disconnects After Account Changes, Pushing Paid Tech Support
- No Billing Statement Received for Three Months
- Contract Automatically Extended a Year Through Web Page Terms
- Cable Outages and Freezing Channels With No Technician
- Loose Cable Left Across Yard After Repair and No Callback
- Dropped as Customer After 15 Years Despite Unreliable Service
- Extra Charges, Install Delays and $150 Early Cancellation Fee
- Pixelated Picture and Outages More Than Four Times Monthly
- Monthly Charges Change Every Month and Reps Dodge Questions
- Promised $29.95 Internet Rate Billed With Excess Charges, TV Cut
- Ninth Missed Appointment and Contradicting Reps in Arlington
- Bundle Bill Over $200 Monthly and Rep Refuses Discounts
- Tenth Outage in a Year Despite Good Weather
- Phones Not Ringing After Xfinity Install and Technician No-Shows
- Charges Sent to Collections Before Bill Was Received
- Billed for Full Month After Disconnect and Payment Not Credited