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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- APR raised from 9.99% to 14.99% with no late payments
- Rejected for lower interest rate despite existing loan
- Notice says new rates could be 29.99% and fees rise
- Rate jumped from 9.9 to 15.99 blamed on bad loans
- Over $748.00 in overdraft fees charged within six weeks
- Interest-only loan at 9.5% cannot be modified or converted
- Overseas call centers and default letters despite payment plan
- Credit Protector Fees Kept After Two Disputes and Cancellation
- Escrow Shortage and Unpaid County Taxes After Loan Purchase
- $1,798 Early Closure Fee on a Closed Home Equity Line
- APR Raised on All Three Accounts With No Notification
- Online Wire Transfer Between US and UK Accounts Failed
- Foreclosure Notice After Loan Was Sold, Partial Payment Refused
- $750 November Mortgage Payment Cleared but Reported Returned
- Account Closed Over Delinquencies on Other Banks' Cards
- Bankruptcy Codes Still Showing After Discharge Block New Credit
- Short Sale Package Faxed Nov. 14 Ignored as Foreclosure Nears
- Merchant Charged Card $309 Five Times, Charges Put Back
- Flood Insurance Raised to $154,000 on a $70,000 Mortgage
- Fired After Enrolling Customers in No-Fee Rewards Program