Sears Citi bank card has charged me late fees because I paid multiple payments each month, but has refused to recognize the payment as credited in the month in which they were received because "they had not yet sent out the bill" subsequently charging me late fees and placing derogatory entries in my credit report.
I was flabbergasted - and asked them to correct this - and they have refused.
I have filed a formal complaint with the Washington State Attorney General's office and am seeking others to whom this has happened.
These people have a history of lying, stealing and cheating consumers as evidenced by the multiple class-actions lawsuits that they have paid damages on.
If I do not get satisfaction these efforts I will be looking for other class holders to become part of the class for action against these dishonorable people.
In addition I shall NEVER SHOP at a SEARS RETAIL outlet again!
I hope others do the same.
Please do contact me if you have or have had a similar situation.
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