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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- No loss mitigation call since April, foreclosure and PMI calls
- Identity theft took almost $14,000, bank nearly accused me
- Undisclosed $10 drafting fee charged monthly for two years
- Shell Mastercard canceled without notice and rebate never posted
- Mandatory windstorm insurance of $4000 a year added to mortgage
- Collection calls continued over a $268 payment already made
- APR raised from 12.83 to 25.33 within six months
- No Calls in Two Months About Reducing My Loan Payment
- Credit line cut request led to demand for full payment
- Shell card closed despite always paying in full on time
- Credit card closed without warning, declined at restaurant
- Rate raised to 29% after payment a few days late
- Refinance stuck in underwriting since July with document demands
- Agent tried to enroll me in fraud plan without consent
- Wrongful judgments on credit report for property not mine
- Payment posted 3 days late and APR raised to 27.4
- Promised $100 checking account bonus never received
- Website Login Failed and Late Payment Added to Account
- Late-posted payment brought $39 fee and APR of 26%
- Foreclosure after returned payments and servicer change