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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- PaymentAid charges on statement with no refund after months
- Offered 29.99% rate or closing account after 11 days late
- Modified $182 payment reversed, then billed 60 days late
- Student loan rate jumped from 4.25% to 11.625%
- Account closed for delinquency after credit limit cut to $2100
- Replacement card arrived with same number, loss never reported
- $14.95 phone payment fee added to card balance with interest
- Settled 2006 card still showing in CTOS and BRIS systems
- Card closed after 0% offers with four false reasons
- Card closed without notice after 14 years of perfect credit
- Loan rate raised from 8.25 to 14.95, no missed payments
- 2001 Chevy S10 sold $5,000 over blue book and financed
- Rate jumped from 1.99% to 25.99% after $7 short payment
- Late charges added to closed card after husband died
- Maryland unemployment funds show $0 balance pending verification
- Escrow account added despite proof of paid taxes and insurance
- Interest rate defaulted to 29.99 after disputed late charge
- Stolen card charges and $1,200 rental car charge not removed
- Refinance made impossible to qualify for with lowered appraisal
- Interest raised to 26.99% and constant calls despite re-age plan