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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Modification Payment $120 Above Quote, Then Foreclosure Filed
- Four Modification Denials, Then New Fees After Catching Up
- 30-Day Late Report After Going Over Limit Despite Weekly Payments
- Denied Release From Ex-Spouse's Mortgage After Divorce Award
- Loan Modification Denied Because Every Payment Was Made on Time
- Denied for Another Program After Sending Info and Emailing Rep
- Service Charge and Overdraft Despite No-Fee Promise for Students
- Mortgage Reduction Denied Because I Had No Delinquencies
- Customer Service Staff Unable to Help Beyond Their Assigned Tasks
- Service Fees Drained Prepaid Gift Card in 5 Months
- No Answer After Mediation on Cash Offer for Sinkhole Home
- Debit Card Blocked at Money Transfer, Support Ignored Me
- Undisclosed $2.00 Minimum Charge Added to Monthly Statements
- Late Payments Still Reported Despite Payment Arrangement
- Credit Balance Under $1 Not Refunded, Told It Is Charity
- Late Fee Charged After Payment Notice Arrived on Deadline Date
- Advance Fees Demanded Repeatedly for Promised Business Loan
- FHA Loan Forced Insurance, Inspection and Online Payment Fees
- Unemployment Debit Card Charged Surcharges at Free ATMs
- Seeking Pro Bono Lawyer for Foreclosure Appeal After Five Courts