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CenturyLink (Lumen)
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COMPLAINTS432
VERIFIED PHONE800-244-1111
LAST CHECKED2026-10-06
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 432 historical complaints about CenturyLink (Lumen), published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- They make the mistakes yet somehow I'm responsible
- Embarq - Internet/Phone
- Cell phone ripoff, & bill over charges Tarboro North Carolina
- Worst service eve
- Qwest is worst - phone, fax, DSL
- The EmbarQ Fraud Train Pulling Into Station
- Warning Chandler Arizona area, Qwest is only delivering 40% of service and charging you 100%! Please read!
- Changed our LIFETIME rate from 26.99 to 39.99 even after 2 year comitment!
- Deceptive collection and service practices
- Keep asking for money for a bill that was or has been paid off in full
- Formerly Sprint. Just plain liars
- Fails to honor bundle prices, adds mysterious, unitemized $200 plus fees, charges early-termination fees despite contract changes
- Bad service, billed wrong and won't fix, unfair collection practices! Beware!
- ESBI Unknown charges
- Refusing to goto Arbitration will not respond turning fraudlent bill to collection agencys
- Qwest Communication, Fraud! Tell you will all be ok, then RIP your heart out! Phoenix
- Qwest High Speed DSL - overcharged for alleged 'free' upgrade - High Speed DSL
- Unauthorized billing
- Ripping Off Small Businesses Over Charged and Horrible Service Complete Tun Around for a yea
- Scam and cheating