Capital One allowed an unauthorized transaction based on a 30 day trial offer from Profession Education Institute which through my account over the limit and then had the audacity to charge me an overlimit fee. All this could have been avoided if Capital One reached out to me the consumer and asked if I was aware of this transaction. I am not satisfied with this action and I am not a happy camper. This stinks to high heaven and I will not pay the excess to bring this account to good standing based on the unauthorized use.
Lorraine
Brooklyn, New York
U.S.A.
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