I took my computer in to get it fixed and without telling me they re-formatted my hard-drive destroying files that I needed. Upon returning it, the computer came with a different operating system (OS) that was considered to be superior but I did not care for it. I then took it back and asked them to put my old OS back on, which they said they would, when I got my computer back a week and a half later, it still had the same OS as the first time. So far they have had my computer for just short of one month.
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