My husband purchased a new computer system from best buy the beginning of dec. I opened it on christmas and tried to use it but the mouse didnt work. I took it back to store and the guy plugged it in to his modem and it worked i brought it back home and didnt work i called and talked to the same man i spoke with at the store. Was told to shut down system and try that and it still dont work i had to go buy another mouse from another store and it works fine.
Now i am stuck with a mouse that dont work and doesnt work on my daughters computer either. They gave me a hard time for a $20.00 mouse, the 4 in one lexmark 125 printer, copier, scanner, &fax also purchased the same day the only thing that works is the fax and i want to take it back but i know they wont and now its sitting in its original box in my dining room collecting dust. And ive contacted them about my mouse by e-mail and was told theres nothing to be done
All i know is that was my first and last purchase from any best buy and have sent them a e-mail telling them so. Now i also have to contact lexmark they did send me another printer and it dont work either so now i have that dont work in boxes and and very fed up with the whole mess my husband tells me we should have kept mt old computer at least it worked.
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