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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Big Screen TV Repairs Failed Despite $300 Extended Warranty
- Free Palm MP3 Audio Kit Not Provided With Online Palm Purchase
- Canon Scanner Rebate Never Arrived, No Compensation Offered
- Advertised Computer Rebates Worth $300 Never Paid After Three Attempts
- Extended Warranty Useless After Store Stopped Carrying T-Mobile Phones
- Car Radio Trim Cut During Stereo Installation, Manager Refused Fix
- Store Refused Cash Payment and Sold Defective Business Plan Software
- Rebate Form Lists Mailing Address With Mismatched PO Box and Zip Code
- Defective TV Refused Return, Finance Company Rejected Mailed Payments
- Free Installation Offer Disputed, Manager Ordered Customer Out of Store
- Two Credit Inquiries Instead of One for Store and Household Cards
- Gift Card Rebate Denied Over Wrong Rebate Form, Store Manager Unhelpful
- Camera Warranty Refused Because Store Recorded No Serial Number
- Two Denied Rebates on Computer and Digital TV Installation
- Defective Reboxed Items Sold as New and 15% Restocking Fee
- Notebook Held Two Months, Charged $100 Diagnostic Fee for Unrepaired Computer
- Rewards Card Not in Database and TV Exchange Voided $200 Rebate
- Rebate on eMachine LCD Monitor Not Received Despite Photocopies
- Not Allowed to Keep Windows XP CD That Customer Paid For
- PSP Warranty Plans Are a Waste of Money, Says Current Employee