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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- PlayStation 2 bundle ordered online then out of stock
- Rebate limit of one per household disclosed only after purchase
- Returned part but credit never issued to card
- Camcorder return denied after earlier camera exchange
- Product replacement plan voucher never issued, label never sent
- Computer repair promised by January 1st still not returned
- Sony TV problems under warranty brushed off by service plan
- Advertised computer price required mail-in rebates
- Rebate marked reconsider on eMachines computer purchase
- Late delivery, missing manual and unpaid gift card rebate
- Restocking fee demanded on defective open box Canon camera
- Wrong movies shipped and shipping cost not refunded
- Return of opened Nero software refused
- Promised $10 digital coupon never resent after email error
- Two-year warranty record not kept after PS2 purchase
- Mail-in rebates denied on E-machine computer purchase
- Performance service plan replacement phone stuck on back order
- Wrong computer sold and promised gift card never received
- Unauthorized Entertainment Weekly charge after free magazine offer
- Dishwasher installation never scheduled after repeated calls