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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Billed for Internet Service Never Received After Move, Now $761.74
- DSL Connection Constantly Drops and Videos Keep Stopping
- Rep Sold Disabled Customer an Unusable Phone and Second Line
- Internet Outages, Long Hold Times and Overstated Speed Claims
- Billed $610 After Automatic Contract Renewal Without Notice
- New Website Is Hard to Navigate, Asks for Old Page Back
- Broadcasts Giants Game in New England Instead of Patriots
- U-verse Rewards Rebate Never Received
- Billed and Sent to Collections for U-verse That Never Worked
- Unstable DSL Connection and Refusal of Payment History Letter
- Moving Service Chaos, Missed Technician Visit and Slow U-Verse Internet
- Unauthorized Motime.com Charges for Seven Months, Only Partly Refunded
- Wireless Internet Constantly Goes Out and Staff Cannot Help
- No Hardship Policy and High Early Termination Fee on One Phone
- Internet and Home Service Both Disconnected After Switching Phone Provider
- Unauthorized Monthly Charges Added to U-verse and Wireless Bill
- Bogus Fees Turn $19.95 Internet Promotion Into $300 First Bill
- Five Calls Needed to Get Replacement DVR Box Ordered
- No Tech Support Reachable and Self-Install Instructions Incomplete
- Five Hour Wait for Customer Service After Years as Customer