Avoid AT&T - whether you're seeking U-verse or other media services. In spite of thousands of online complaints that can be found by searching at&t over the Internet, this dysfunctional, corrupt company continues to allow their guerilla sales force to use sleazy sales tactics to lock people into long-term, contractual services by promising promotions and discounts that simply do not exist. Then, once you're locked in, at&t begins to over-bill you and ignore your complaints and requests for assistance.
Their customer service sucks. When dealing with their customer service employees on an individual basis, they are decent and kind people, but as a collective, they are about as organized as a Chinese riot. It's not the hand does not know what the foot is doing, it's far worse; it's the hand blames the foot and takes no accountability while the mouth continues to gorge on stolen profits and the ass continues to shit on its own customers.
0 comments