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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Days on the phone with support before area outage was admitted
- Repeated billing errors and upgrade with no record on a trucker plan
- Former employee describes agents losing commission over unannounced contract rules
- Charged for two long distance calls to Solomon Islands not made
- Contract penalty billed after plan change with no disclosed new commitment
- Roaming charges billed while at home and $175 fee to cancel
- Ripoff, charged $95 repair a fax line noise on my line
- Promised free slingpack and rebate never received after phone order
- Calls to Puerto Rico and Florida roaming billed despite promised free plan
- Phone line disconnected after switching local service and number given away
- Billed $1400 after plan upgrade and constant monthly billing errors
- Billed $900 for 1700 overtime minutes after plan was changed without consent
- Told no roaming charges in Washington DC but $300 bill followed
- Bill from a carrier never used leads to collection threats over $52.28
- Replacement phone also failed and $175 fee demanded to cancel service
- Verbal contract and $350 cancellation fee after changing plan
- Free night and weekend minutes billed against plan, bill reached $166
- Phone stopped working after network upgrade and contract extension demanded
- Warranty replacement phone could not be guaranteed to have vibrate feature
- Phone and plan sold online do not work locally, $175 fee demanded