AT&T who is not our long distance provider charged us for 2 calls to the Solomon Islands. The first three service reps we talked to said they were computer related, such as a visit to an internet porn site. The last person, a supervisor, when told we have cable internet and no phone line to our computer then said they were direct dialed calls.
We are absolutely adament that neither phone calls nor internet visits to this site originated from inside our house. AT&T requires us to prove it to them. How are we supposed to do this?
The phone calls were to 67767093 in the Solomon Islands, billed as direct "economy overseas" calls, the first one at 5:04 am on June 22 for 22 minutes ($135.59) followed by a 2 minute call at 5:27 am, for $15.80. And they bill us for a monthly service charge of $4.54.
These phone calls were not made from our house and we maintain that we are not responsible for them.
0 comments