Independent profile — not affiliated with AT&T
AT&T Reviews & Complaints
← Back to the full AT&T profile
REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Promised $40 monthly credit never appeared on long distance bill
- Fiance's phone balance collected from his parents despite do-not-pay notices
- Told two year contract after signing one year, cancellation fee demanded
- Service disconnected before due date, reconnect fees and collections over unknown account
- Billed $1,299.29 for calls to Africa never made plus early termination fees
- Unresponsive support, credit balance billed and payment shown twice
- Ripoff been trying to get service downgraded since 06/10/03
- Billed hundreds for unused text messaging and child threatened over bill
- Promised credit of 728 minutes never applied and $819 bill appeared
- Stolen phone card used for 300 calls, $2900 bill upheld
- Bill of over $900 for service not used
- Poor service on military bases and early termination fee not waived
- Account name and plan never corrected after switch, repeated billing errors
- Shabby treatment No warning for service shutoff
- Better phones bought for poor coverage and bills continue after shutoff
- Payment applied to unknown second account then sent to collections
- Service lost for Michigan customers and no compensation offered
- Conflicting cancellation instructions followed by collection agency and extra fees
- Roaming and long distance charges of $555.06 billed despite coverage assurance
- Collection calls over a second account created after a move