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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Service Disconnected During Dispute Over $1,100 Bill
- Repeated Billing Errors and Roaming Charges Despite Plan Change
- Charged Full Billing Cycle After Cancelling Service
- Promised $40 Monthly Deal Billed at $60.35
- Early Termination Fee Charged Within Trial Period After Porting
- Free Incoming Calls Promise Broken With Repeated Overcharges
- Billing Error After Rate Plan Change Added $710
- Wrong-area phone number issued, causing lost business at start-up
- Poor signal, dropped calls and contract extended after plan change
- Overcharged $20 monthly for 13 months and refund refused
- $10,000 roaming bill after moving and no response from customer care
- Cash rebate of $150 never received despite proof of mailing
- Prepaid grace period denied and $62 balance lost
- Offered plan did not exist, then higher charges and fees
- Prepaid rollover balance of $114 lost one day after expiration
- Service does not work at new location and plan downgrade penalized
- Keypad touches charged as one-minute calls, using up rollover minutes
- Unordered baseball cap received from the same PO Box address
- Misquoted international long distance rate: 32 cents quoted, over $3 charged
- Large phone bill for hotline calls nobody made turned out to be fraud