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Asurion Reviews & Complaints
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REVIEWS & COMPLAINTS111on USAComplaints · none in last 3 yrs · latest 2012
WEBSITEasurion.com
HEADQUARTERSNashville, TN
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 111 historical complaints about Asurion, published between 2005 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Replacement phone was a cheap copy and cover fell off
- Replacement phone sent was low quality and reshipping fee charged
- Replacement phones kept failing, no credit for downloaded games
- Phone insurance deductible makes coverage pointless on cheap phone
- Lost phone claim required police report then notarized affidavit
- Cell phone insurance claim denied for filing after 60 days
- Wireless phone insurance claim rejected with costly deductible and paperwork
- Warranty replacement phone refused under new affidavit policy after fraud
- Deductible Raised From $30 to $110 Without Notice on Phone Insurance
- Phone Insurance Costs Add Up and Old Phone Must Be Returned
- Phone Insurance Rate and Deductible Increased for T-Mobile Plan