American Home Shield Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Refused reimbursement for water heater replacement, said no permissionPublished Jun 2, 2004 · Historical consumer allegation
• No A/C service for two days with baby at homePublished Jun 1, 2004 · Historical consumer allegation
• Plumbing problem called pre-existing after paying for warrantyPublished May 26, 2004 · Historical consumer allegation
• Second opinion time limit not in contract, ductwork repair refusedPublished May 7, 2004 · Historical consumer allegation
• Former contractor says repairs favored over required replacementsPublished Apr 26, 2004 · Historical consumer allegation
• Contractors unresponsive on dishwasher and plumbing repairsPublished Apr 19, 2004 · Historical consumer allegation
• Water heater replacement delayed for weeks, no hot waterPublished Apr 7, 2004 · Historical consumer allegation
• Family left without heat for days during winter repair delaysPublished Apr 6, 2004 · Historical consumer allegation
• Heater failed after July repair, 45-day recall limitPublished Jan 21, 2004 · Historical consumer allegation
• Heating unit coverage denied for poor maintenance after delaysPublished Jan 16, 2004 · Historical consumer allegation
• Refused heat pump service demanding written proof after renewalPublished Jan 15, 2004 · Historical consumer allegation
• Claim denied as improper installation after repeated air handler repairsPublished Dec 28, 2003 · Historical consumer allegation
• A/C unit caught fire, claim denied for lack of cleaningPublished Dec 4, 2003 · Historical consumer allegation
• Refused A/C leak claim after leak rotted floor and furnacePublished Nov 18, 2003 · Historical consumer allegation
• Refused to repair air conditioning ducts and plenumPublished Oct 28, 2003 · Historical consumer allegation
• Air conditioner claim denied for lack of maintenance despite service recordsPublished Oct 5, 2003 · Historical consumer allegation
• Compressor failure, second opinion delayed, broken fridge must stay in kitchenPublished Sep 19, 2003 · Historical consumer allegation
• Sixth failure of same 30-year-old air conditioner, replacement refusedPublished Aug 29, 2003 · Historical consumer allegation
• Appliance repairs denied twice, cancellation ignored, had to close bank accountPublished Aug 19, 2003 · Historical consumer allegation
• Microwave not repaired after seven weeks, told not to upset contractorPublished Jul 11, 2003 · Historical consumer allegation