American Home Shield Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Refused same-day plumber for two stopped toilets on SaturdayPublished Aug 21, 2004 · Historical consumer allegation
• Refused to fix air conditioner without hazardous material fee, no coolingPublished Aug 10, 2004 · Historical consumer allegation
• Air conditioner claim denied for lack of maintenance after five monthsPublished Aug 9, 2004 · Historical consumer allegation
• Stove repair delayed six weeks, replacement choice never offeredPublished Aug 5, 2004 · Historical consumer allegation
• Water heater unrepaired for two weeks after three contractor visitsPublished Aug 4, 2004 · Historical consumer allegation
• Without air conditioning for a month after repeated delaysPublished Aug 2, 2004 · Historical consumer allegation
• Plumbing leak claims denied citing electrolysis and wood cuttingPublished Jul 28, 2004 · Historical consumer allegation
• Contractor says AHS took back payment for installed heat pumpPublished Jul 28, 2004 · Historical consumer allegation
• Missed leak appointments and charged full $210 instead of installmentsPublished Jul 27, 2004 · Historical consumer allegation
• Conflicting contractor quotes for air handler replacement, two weeks without A/CPublished Jul 27, 2004 · Historical consumer allegation
• Toilet leak claim denied as improper installationPublished Jul 24, 2004 · Historical consumer allegation
• Contracted plumber failed to fix leak, damages not coveredPublished Jul 20, 2004 · Historical consumer allegation
• Discarding AHS contract offer after reading complaintsPublished Jul 16, 2004 · Historical consumer allegation
• A/C claim denied as poor maintenance after conflicting techniciansPublished Jul 16, 2004 · Historical consumer allegation
• Maintenance exclusion makes home warranty coverage a waste of moneyPublished Jul 15, 2004 · Historical consumer allegation
• Ductwork claim denied after three estimatesPublished Jul 13, 2004 · Historical consumer allegation
• Replacement of dangerous A/C and heater refused after four yearsPublished Jul 1, 2004 · Historical consumer allegation
• Insisted on licensed cleaning first when air conditioner would not coolPublished Jun 25, 2004 · Historical consumer allegation
• Air conditioning rip-off and pattern of deceitPublished Jun 24, 2004 · Historical consumer allegation
• Inflated plumbing and air conditioning pricesPublished Jun 4, 2004 · Historical consumer allegation