American Home Shield Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Air conditioner repair not completed a week after promised datePublished Jul 10, 2003 · Historical consumer allegation
• Fan motor claim denied as improper install, offered buy-out, compatibility disputePublished Jul 8, 2003 · Historical consumer allegation
• Claim denied over dead ants in contactor, paid $1000 in totalPublished Jun 27, 2003 · Historical consumer allegation
• Oven repair stalled for weeks waiting on back ordered igniter partPublished Jun 25, 2003 · Historical consumer allegation
• Leaking water heater call scheduled after 36 hours, plumber fixed it fasterPublished May 29, 2003 · Historical consumer allegation
• Past due letter sent after written notice to stop servicePublished May 25, 2003 · Historical consumer allegation
• Replacement A/C unit failed, sister company dispatched again after complaintsPublished May 16, 2003 · Historical consumer allegation
• Service on air conditioner refused over water line not up to codePublished May 5, 2003 · Historical consumer allegation
• Garbage disposal pipes blamed after AHS replaced unit, $300 repair not coveredPublished Apr 29, 2003 · Historical consumer allegation
• Hazardous water heater replacement refused because it still worksPublished Apr 25, 2003 · Historical consumer allegation
• Refrigerator repair not arranged for a week, company says no local techniciansPublished Apr 25, 2003 · Historical consumer allegation
• Replacement denied citing lack of maintenance after technicians called unit unrepairablePublished Apr 15, 2003 · Historical consumer allegation
• Air conditioner leak denied as improper install of old pipePublished Apr 10, 2003 · Historical consumer allegation
• Compressor repair denied as improper use after earlier service workPublished Mar 12, 2003 · Historical consumer allegation
• Ice maker repair denied after parts ordered and service fee paidPublished Feb 28, 2003 · Historical consumer allegation
• Repairs denied as improperly installed, plumber never touched sump pumpPublished Feb 27, 2003 · Historical consumer allegation
• Refrigerator repair delayed a week, paid Sears insteadPublished Feb 26, 2003 · Historical consumer allegation
• Repair visits missed for two months, work order never faxed to plumberPublished Jan 31, 2003 · Historical consumer allegation
• Furnace outage on Friday, service order never faxed, wrong repair company calledPublished Jan 25, 2003 · Historical consumer allegation
• Replacement of cracked furnaces denied despite carbon monoxide dangerPublished Nov 30, 2002 · Historical consumer allegation