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American Airlines Reviews & Complaints
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REVIEWS & COMPLAINTS154on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-882-8880AAdvantage customer service
WEBSITEaa.com
HEADQUARTERSFort Worth, TX
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 154 historical complaints about American Airlines, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- AA Flight 4599
- First Class Seats Changed to Economy After Miles Upgrade
- Missed Miami-Dallas Connection With 8-Minute Margin, Plane Left Early
- Carry-On Bag Forced to Check at $150 Despite Meeting Size Limits
- Boarding Pass Thrown Out by Gate Agent on Delayed JFK-LAX Flight
- Overcharged on Paris to Dallas Rebooking After Missed Flight
- 103,440 air miles expired and removed from account without notice
- Luggage delayed five days with items missing, claim refused
- Lost baggage and failed to compensate losses
- Priority Pet Program Delivered My Puppy Safely
- Agent Ignored Me During Bag Check While Flight Was Boarding
- Curbside check-in employee yelled and shouted at passenger in Miami
- Reservation vanished after phone purchase and card funds held
- Astronomical "Fuel Surcharge" for Infant in Lap on American Airlines
- 4 hours turned into 14
- American eagle corp. Aka the kirby ripoff team
- Missed Connection, Seat Given Away and Hours on Tarmac
- Emergency Refund Denied After Fatal Car Accident Forced Early Return
- Wrong Gate Information and Rude Reply at Chicago OHare
- ADA Accommodation Denied and Retaliation After Rule 32 Complaint