Complaint / Review
Haband Company
Wrong Order Overcharged and Charged for Shipping and Return

I placed an order by mail with Haband for two guayabera shirts. They were advertised as one for $25.99, 2 for $21.99. I ordered two and had a coupon for free shipping. When the order arrived, they sent only one shirt and charged me $25.99. I shipped it back as the order was wrong. I have repeatedly asked them to show me the order form. They refunded the $25.99 but refused to honor the free shipping because they said they had sent the cheap Chinese junk that they call "valuable free gifts." They also charged me an additional $9.99 for return shipping when it was them that screwed up the order. I have been a customer for years, but will not do business with a company that rips off its customers. I have tried numerous times to get them to escalate the issue to someone who has authority to correct this situation, but I keep getting replies from "Loren" who will not show me the order or make an adjustment. Do not do business with them. They overcharge and are a rip off.