Complaint / Review
Auffenberg Kia In Belleville, Illinois
Auto dealer ripoff - bought car gave us wrong price and changed after deal was done, did not give us referral bonus we were promised either

Don't store at Auffenberg Kia in Belleville, we bought a honda Sedona, plus they offered us this type of run-around. No body understood what anyone else was doing.

We created our offer and everyone was pleased, your day following the offer was created I observed about the paperwork they place the improper shade of truck on our info, and so I named and stated it was wrong.

They fixed it no more was believed to me concerning the event, 4 nights later the financial institution calls me where we were obtaining the mortgage and stated they'd resubmitted a brand new cost for that truck we bought it had been 1400.00 significantly more than what we initially arranged with.

I thought it was a mistake and named Auffenberg (Tony Brinker - Income Director), he explained the truck we'd bought price significantly more than the main one on our unique paperwork, I told him which was not our error, and just how are they likely to correct it.

He was extremely rude and didn't care exactly how we experienced concerning the scenario, he didn't have the curtiousy to contact concerning the error, he allow the lender doit. He'd likewise guaranteed us a recommendation reward of 100.00, and since I had been upset concerning the entire error, he'll not provide me that both.

I called the top of the organization and he appeared supportive and explained he'd look after the problem and certainly will call me back, (Carlos Sanchez), he never named me back, and that I quit him 10 communications and he never delivered my phone, bad bad method of conducting business, I'd have delivered to purchase another automobile, since I really like my honda, although not in the end of the, we were definetly scammed.

I do believe they are doing this to many of there customers to obtain them to signal in a discounted after which transform it around in the very stop if you find very little you certainly can do at that time. Auffenberg has cut us off twice today, I ought to have discovered my training purchasing a suzuki from their store, but used to do not and returned for more. (They'd robbed us out-of 500.00 that point, but we did get that back from their store.)