I purchased a Vehicle Service Contract for almost $2000. I recently made a claim for $1300 and discovered that Warrantech Automotive, Inc whose name is on the contract would not honor the contract.
I purchased the contract from Jim Pearl, Dealer who sold the contract through Warrantech who evidently sold it through Reliance. Recently Reliance went into bankruptcy and in the same period Jim Pearl sold out to Auffenberg, Dealer.
I have contacted Auffenberg, Warrantech and Reliance and no one will honor the contract I purchased in good faith. I have been informed that the Dealer was the obligor but since Auffenberg bought out Jim Pearl, I have received no cooperation from Auffenberg.
Although Auffenberg is still selling warranties through Warrantech who is not in bankruptcy. Auffenberg bought the assets of Jim Pearl and therefore they also bought the financial obligations. It is a case of a company selling a product, who sells it for another, who sells for another until no company will take responsibility.
They have all made money in the process and they have all sheltered themselves from responsibility. Someone is responsible for ripping me off for $3000. Companies make billions of dollars ripping millions of people off.
I called the Better Business Bureau and they said that Pearl's had complaints and they disputed every complaint, that they were never resolved.
The problem with my car now is the BMPV Module needs replacing at a cost of $1395.10. I paid $1,986 for the service contract. I already made other repairs in the amount of $1300.
I am demanding full reimbursement!
$1,395 BMPV Module that needs replacement
If Jim Pearl Auto aka Auffenberg Auto Dealer does not want to be responsible for any repairs in the future, I am also demanding a full refund of my $2,000 service contract.
They knew I would have never bought this vehicle with out a service contract!
I demand that they pay me $3,395. This does not include my time and aggravation! Thank you to the Usa Consumer Complaints.com volunteers.
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