Bloomex allows you to pay extra for a specified delivery window, but if the deliver isn’t made within that window and you get a hold of customer service, the only answer you get is that "they cannot guarantee the delivery". Why are you paying extra for this service then?
In addition, when trying to get a hold of customer service to resolve the issue or get a refund on the extra paid - they do not return calls/emails and their Live Chat option on the website is a joke. As soon as they look up my order, the Live Chat operator immediately disconnects the session.
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