We purchased a 95 Buick Century Wagon using WFS financing when we lived in California. Again and again, WFS sent us notices claiming that they had received notices of cancellation of our insurance, and that they had added charges to our account for their in-house insurance. Time and time again we had AAA fax them the insurance information.
Funny how in all that time, the lender for our other car, which was insured under the exact same policy, never claimed that they had received any notices of cancellation. Despite the fact that they made promises to my husband to the effect that they would get it cleared up and that it was an in-house mistake, we never received any papers reflecting a credit to our account for the wrongful charges, nor have we ever received a refund check. The only refund check we received from WFS was for $7 and change after we finally traded the car in on a van last year that check was marked refund of overpayment. But that doesn't come anywhere near to refunding the hundreds if not thousands of dollars we were overcharged for insurance we didn't need and didn't authorize, not to mention all the interest we paid on those overcharges.
0 comments