Repairs included: 1. Rim replacement or fix, to be decided when brought in... 2. Alignment 3. Latch release fix
1. Rims: Service dept. Told insurance company of which the warranty was under that was sold to me by the dealership, that the rims needed to be repaired. Service dept. Told me that one rim needed to be replaced & not repaired. I had to follow-up multiple times with Dave from the service dept. So that he could tell the insurance company that the rim was not repairable.in addition the car sat for a week after the scheduled date of the appointment, without being worked on... I had no car for over two weeks & no loaner was offered.in addition, I had to wait for an alloy guy to come in to inspect the wheel to see if it was fixable. 2. Dave profusely argued with me for doing an alignment because I did not want to buy new tires. Ever up until the time I paid & the repairs were said to be "complete" he said that the alignment would need to be done again & that I should get new tires from him.
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