On June 15 I took our 2010 Mercedes into Sams Club #4915 and had 4 new tires installed at a cost of $1083.28. The vehicle and its wheels are in perfect condition with no marks or scratches. I had the tire man "Dave" walk the car with me prior to the work and he agreed the wheels were in new condition and perfect.
I was impressed with the tire shop staff and contacted on duty Asst. Mgr. Greg Martin and complimented him on his staff. When I returned to check on the progress several employees along with the Asst. Mgr. Were gathered around the rt. Front wheel area discussing something. Greg Martin came over to me and said he wanted to show me something. He showed me the rt. Front wheel that had been scratched in the center. He explained that while on the tire balancing machine it became scratched. He said, "We are very sorry and know you informed "Dave" of your concerns prior to the work being done".
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