I am writing this review in hopes that other customers will steer clear of this establishment!!! My husband and I went in to Glenbrook Hyundai to look at a used toyota corrolla. While working with Mr. Stuckey we came to a agreement of 2900.00, for this used car. We stated this is the top price we will pay including taxes etc. Mr. Stuckey then said we can do that. He drew up paper work. When my husband realized the price on the car was now 3400.00 he asked mr stuckey to fix the errror in which he said he would. Come to find out after sighning papers he did not fix it. (My husband being the trusting man he is trusted Mr. Stuckey to fix the issue). Basically this company has done nothing to try to fix this issue and told us there is nothing we can do about it because my husband signed the papers. I have never worked with such scamming liars in my life and would strongly urge others to not purchase any vehichle from this company!!! Mr Stuckey then lied and said my husband didnt catch anything and never brought it to his attention!!! All of this was said while on speaker phone! I was truely sickend by Mr. Stuckey and the lie he had just told! I had tried to talk to the General Manager Mr. Mckibben and also got no where with him, he said it was a he said she said situation. Mr. Mckibben was not willing to work with us to resolve this situation. To make matters worse they had debited my account for 1000.00 when they were only supposed to take 500.00 for a down payment. This is now going on the third day my money hasent been refunded! We never got anything resolved and they refuse to fix the problem. I am now going to go online to all of my social networking sights to make sure all of my friends and family know just how Glenbrook Hyuandai does business. And for other information you can look up in public records about some of their employees who have bad back ground records. These are the types of people they hire to sell you a car!!! Very disappointed in this company I will be writing the head company of Hyundai!
Va: f [1.9.8_1114]
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