Complaint / Review
Nevin's Automotive
Ryan Cool, Jessie Triplett Unscrupulative Business Practices

This business is a buy here pay here car lot that has recently started out. When we first went in to look at a vehicle they stressed that they were just opened and wanted a good reputation so we should trust them that they would do everything needed to take care of us.

I was very impressed with how they cared about building their business and decided to give them a chance. Even though I trusted them I still felt compelled to buy their "extended" warranty they offered for nearly $2,000 additional. I figured this way I had no worries.

Now the rest of the story... We purchased a good looking Dodge Caravan Sport Edition. The first week we had it we noticed that everytime we applied the brakes there was a screeching noise and a vibration. We took the van back and they told us there was nothing wrong and all was normal. About a month later the vibration became worse nad my wife took it back again. Again they said everything was okay and not to worry.

Then when the state inspection came due they said all it needed was new tires and it would pass inspection. We got new tires and returned to be told that even though they inspected the van 3 weeks prior that he thought there might be something wrong with the brakes and even though he passed it prior, he would like someone else to look at the brakes.

We took the van to another mechanic and was told that it not only needed a brake job, but the right front rotor and the caliper was shot. This was a problem that didn't just happen overnight.
This is just like most of these Buy here Pay here rip-off's... All they do is go to the local auto auctions and buy junk, clean it up, spend absolutely no money, and put it on the lot. They blow off how all their cars have warranties to make you feel secure, when their warranties never seem to cover anything that happens to be wrong with the vehicle.

We gave Nevin's Automotive every opportunity to make it right and they told us "Thanks for your business, and get out."

Do yourself a favor and do NOT go to these a*holes! You will be sorry.