Usacomplaints.com » Cars & Transport » Complaint / Review: Jiffy Lube # 272 - Customer Satisfaction/Ethics/Morals. #641357

Complaint / Review
Jiffy Lube # 272
Customer Satisfaction/Ethics/Morals

I'm a military household that moved to Ky for that military. I visited jiffy lube for an oil-change with my spouse since formerly before our transfer we found Ky to consider a location to remain and was in my own mom mini-van. Our mom usually would go to jiffy lube on her fat changes. THE FOLKS WERE GOOD AND LOVED THE KNOWLEDGE! I chose to take-all of my automobiles there. My partner was departing for Iraq and that I needed to access it the street to generate to Philadelphia, while operating the check-engine light arrived on-but it quickly went down. I managed to get to Philadelphia and left the vehicle. We'd lots of ideal therefore it was difficult for me personally to generate the vehicle (Chrysler, Crossfire) since it rests reduced and also the ideal may tear-up the fender. After I visited begin the automobile up, the check-engine light came on-again. I chose to go to advance car in order for them to examine the lighting plus they explained it had been the o2 sensor. I got it to some technician outside plus they explained the last organization that did my oil-change never place the gas seal on properly and not altered the container. After I request to determine underneath the cover, there is gas everywhere. The technician stated the "gas was flowing out-of gas container, gas seal was never changed on gas canister when oil-change was completed. This triggered the motor to burn gas and burn the electric control. Needed to restore electric control and oil-change gas with fresh filter and gas container seal”. I named the shop and spoke to supervisor, TODD RAYMER (spelling may possibly not be appropriate). Operator Larry subsequently approached me, Larry spoke to technician and he request cost of solving, request an outline of issue, he explained he was delivering somebody from another business to ck out the vehicle after which later stated that additional business entrepreneurs didn't need t enter it. Then he named me many times to obtain an update, in addition to using the technician. I ask Larry if we are able to get images to deliver to him to allow him begin to see the issue and he explained no need. I request the dog owner Joe to contact me and all of US could be on the conference phone and he explained the problem might just be aimed back again to Larry. Larry recommended investing in a to corporate workplace.


Offender: Jiffy Lube # 272

Country: USA   State: Kentucky   City: Louisville

Category: Cars & Transport

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