The BBB report currently (as of Dec 1) lists "Antonio Cartelli, III, President" as the "Principal" of this Cottman Transmission Franchise. I don't think that he's the current owner, but another company listed on the repair orders is "HRC Automotive Enterprises, Inc. 2300" which is probably his corporation. I recently worked with Robert Uhl and "Dave".
In February I brought in my vehicle for transmission repair. We (my wife and I) drive a standard transmission. There was grinding sounds in 1st and 2nd gear. Tony was very friendly and helpful, providing me with a "$300 discount" due to the long time they took to begin repairs. This is a "standard" discount and fairly irrelevant. They completed repairs a month later, taking such a long time due to the difficulty in finding the appropriate parts. The total price of repairs was $1200, and I paid $300 down and financed $900 with a company called Contract Funding. We paid off the note in August.
In November I noticed that we had a grinding sound in both 1st and 2nd gears, the same problem that we had originally. We brought the car back to Cottman and were told by Robert Uhl that the transmission had to be replaced due to a leak. This does not make sense to me because the transmission was recently repaired. It should not leak from average use, and we drive very defensively. We have had to pay $200 down and finance with Contract Funding $1377 for the same work. This situation is unsatisfactory, and we feel that Cottman should pay us at least $1577 and ideally $2577 for the lost time from work.
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