Usacomplaints.com » Cars & Transport » Complaint / Review: DriveTime - Formerly Ugly Duckling Uses Harassing Collection Tactics in. #609493

Complaint / Review
DriveTime
Formerly Ugly Duckling Uses Harassing Collection Tactics in

I purchased a vehicle from DriveTime almost 2 years ago, when I thought I had no options because my credit was not too great. I have worked hard to rebuild my credit, and have NEVER been late on my payments - which are due twice a month. Now that my credit is much better, I have sought out another vehicle with a normal dealership.in looking over my documents from my purchase, I realize that I was in such a pinch that I allowed myself to be taken advantage of when I purchased the vehicle from this dealership.

Now, I have traded in the car. I took a hit, because the way that I was treated at the time of my purchase left me with negative equity for my trade. That is fine with me, so long as it gets me away from DriveTime. Now I am getting harassing phone calls from the collections department at DriveTime. I am told that until the funding comes from my new dealer, I will continue to receive these calls. When I told the last girl I spoke to that I would never purchase from them again, she said she didn't care about that. Some customer service!

I wasn't ripped off by DriveTime except that I agreed to terms that now are VERY unreasonable. My interest rate was bizarrely high, the purchase price was NEVER told to me until I signed the documents, and it was way about the vehicle's value. There is no way to get away from DriveTime without negative equity, and they simply do not care. I will never do business with them again, and I will recommend anywhere else BUT there to my friends.


Offender: DriveTime

Country: USA   State: Texas   City: San Antonio
Site:

Category: Cars & Transport

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