My husband and I had purchased from DriveTime in may.
We knew that DriveTime handled clients with less than perfect credit. We also knew that our payments would be high (in order to repair our credit).
What we did not know is that DriveTime does not stand behind their 90 day warranty.
After buying our vehicle, we experienced air conditioning problems. We took the vehicle back and was told to see their mechanic. This mechanic was located off the lot where we bought the car.
After complying, we were told by their mechanic that nothing was wrong with our car and airconditioner.
We have constantly experienced problems and talked to numerous DriveTime employees. I say numerous, because we have been shuffled around from one person to the next. We we finally sent to our local Suzuki dealer and told that DriveTime would be responsible for the diagnostic fee. Not so. Upon arrival at the dealer, I was told that nobody had calle and had to fix the mess myself.
Finally somebody called and the dealer did the diagnostics and found that it was the airconditioner condenser system. Cost to repair $1800.00 plus. DriveTime not only refused to deal with this, but they refused to pay the diagnostic fee. The dealership was nice enough to aborb the fee.
We will continue to pay for the car and repair our credit, but here me loud: DO NOT PURCHASE FROM DRIVETIME. The are RipOff Artists
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