Usacomplaints.com » Cars & Transport » Complaint / Review: General Motors - Sold the car thru finance delivered then advised no A/C. #604575

Complaint / Review
General Motors
Sold the car thru finance delivered then advised no A/C

This vehicle has only 3200 miles, before purchasing you should consider
the following email sent to gmcac.com:

Ok, thank you for responding, to my sarcastic anger, the real matter is
the new 2010 cobalt xfe I purchased no a/c unit, is now to my knowledge
unable to be equipped with a genuine gm a/c kit, (not available) this is
appalling consider the billions of the vehicles, the representative of
GMCAC treated me as victim of circumstance, and as if on a witness
stand in a court of law, what he didn't know was I had just been on jury
duty within the last week, yes, attorney's can be proactive to help or
be slime balls protecting the bad guy, as you can guess my perception
of where is this representative sets in my mind, I just wanted a new car
with new warranty at an affordable price this is hard to find in our
current american market, to prove the point I gladly accept manual
windows, manual seat adjustments manual transmission, I agreed to take
the car after going thru finance without even test driving it, as I
trusted this long time chevrolet dealer, honestly, I was at a loss for
words when the car had been brought up from the ok to wash and on final
delivery, got thru the onstar call and then as ready to drive off, I was
then advised "Oh by the way you know this car has no a/c!" yes I am
repeating my story, you see my selling dealer keeps telling me they are
looking into a resolution, but reality I am the one making all the
calls, and on top of this a long time competing chevrolet dealer
BROWN&BROWN Chevrolet has heard my concern has called me numerous
times to try and help, yet they are not the ones who sold the vehicle,
this is much appreciated, yet the only they can offer is to me another
car and I have to come up with a substantial down due to the fact I have
a product not many be desire especially in the state of AZ where months
we have over 100 degree weather! Just to set the background I worked
for years assisting General Motors Customers thru Chevrolet,
Buick,
Oldsmobile, Cadillac Roadside Services at EDS Corporation formerly at
10210 S 50th Plc Phoenix, AZ, also my family in Iowa years ago owned and
sold Chevrolet vehicles, I know what it takes to care, and think
outside the box when there is difficult situation presented.


Offender: General Motors

Country: USA   State: Michigan   City: Detroit

Category: Cars & Transport

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