Usacomplaints.com » Cars & Transport » Complaint / Review: Alitalia Airlines - Customer Service. #599298

Complaint / Review
Alitalia Airlines
Customer Service

On June 10, 7 people were traveling from Venice to Rome on Trip Arizona 1464

Subsequently from Rome to Detroit, Trip Arizona 628.

I had been the "chief" of the team so when we examined in, I recommended the youthful

Guy that there have been 7 people which my child, M.T. Cochrane and that I

Desired to stay together about the trip. 2. I also offered him my Skymiles quantity

And requested him to please post this quantity to my seats which he explained he

Might do. 3. The 2nd set were Sharon May and her sibling, Marilyn

Sanders. Additionally they desired to stay together. 4. I recommended the broker that

Marilyn Sanders wasn't to become sent to Kansas Area from Detroit but

St. Louis from Chicago. 5. Ruth Ewy recommended the broker that she didn't

Wish to sit-in the final strip of the airplane.

The final few, Rita and Julie Tharp, mom and child were placed

Properly.

Whenever we choose to go thru protection and were in the entrance, I realized that

Marilyn Sanders was reserved completely to Kansas Town directly after we were

Therefore cautious to inform him she would St. Louis. Both entrance providers,

Who simply relaxing around speaking with one another, delivered us towards the top entrance

To look after the modifications. These were also lazy to complete it themselves.

That meant coming thru protection again and also the hassel of removing

Your sneakers, etc.

On both routes, the Venice broker had arranged my chair 10 lines in front of

My child. Sharon May was about the last Strip and her sibling, Marilyn

Sanders was in 30D. Ruth Ewy was within the very last strip as she'd

Required to not be placed there. Luckily, the routes weren't oversold

And we could alter chairs about the trip from Rome to Chicago.

Also Marilyn Sanders luggage have been dropped for 2 months and was in the

Venice airport. We requested the luggage be delivered to Detroit/Saint. Louis

Like her existing carrier. It didn't ensure it is for another WEEK.

I've never had such terrible support from an flight in my own life. The

Support from Detroit to Rome was fantastic. The return support

Wasn't excellent. The stewards/stewardess weren't almost as taking

Whilst the types from the Claims. I liked France but I hated exactly how we were

Handled by Alitalia Airlines.

Mary A. Brief.


Offender: Alitalia Airlines

Country: USA   State: Kansas   City: Wichita

Category: Cars & Transport

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