My wife and I flew Alitalia Airlines this past May-June from London to Rome (after a layover). They lost my baggage which I did not get back until 60% of our tour was over. Their customer service sucks and they LIE to you. I spent more money than my stuff was worth, their workers stole a suit and they finally settled with me for $500 in August! I had a $400 cell phone bill they would NOT COVER which was what I spent trying to call them in Italy and their NYC offices. They hung up on me and kept me waiting for over 30 minutes on a call! They are rude and their in flight service sucks. DO NOT FLY ALITALIA EVER! Spend the extra money and fly Virgin or someone else. ALITALIA is HORRIBLE! Father Michael Chendorain
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