Usacomplaints.com » Cars & Transport » Complaint / Review: Mercedes-Benz of Chandler - Took advantage of a First Time Benz Buyer by lying about what was available to me. #595236

Complaint / Review
Mercedes-Benz of Chandler
Took advantage of a First Time Benz Buyer by lying about what was available to me

In April I walked in to Chandler Mercedes Benz in hopes of buying a new SUV or Wagon. I worked very hard in keeping my credit good so this day could finally come. I met with Sales Rep Ryan *. He sat me down at his desk as we looked online at SUV's and Wagons. I thought that he should take me on the Lot but since this is Mercedes I thought things were done different. He showed me a few G and ML Classes and said that I need to do a credit App and if I am approved we will then move forward. Three days later I am contacted with the good news that I am approved for 45K. I was then told that I should not get too excited as there is not much on the LOT for that small amount.
He asked that I come down and showed me this Black on Black CLK 350 Coupe. He stated that is was all i could get or I have to walk away with nothing. I took the car but after a week of driving I advised that this car was too small and I needed something bigger. He told me that he would be glad to help me, If i brought him 20k.
Since then I have spent a year looking to buy another Car that My family and I can enjoy.
I have called the dealership and was told that Ryan was doing that to a lot of customers and therefore was fired. They also tried to see if I could qualify for a second loan as they were not going to take back the CLK in trade. I am screwed and I want the world to know what has happen to me!!! I am stuck paying on a car that I can not use.


Offender: Mercedes-Benz of Chandler

Country: USA   State: Arizona   City: Tempe
Address: 7450 E Orchard lane
Phone: 8666740986
Site:

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google