Hyundai claims to have a 6 year 60k mile Bumper-Bumper warranty. But caution... If you buy a new car read the exclusions before buying. It's a real eye opener! I went to Absolute Hyundai 9/19/09 and my senses were extremely acute in that my husband had passed away earlier in day! Bryan Holmes in the Internet sales division was unavailable so I spoke with Rebecca. She brought out the keys for me to drive 2 Sonata. I fell in love with the first one! Dark blue, 4 cylinder, satellite radio, no paint chips etc. Clean interior and only 46k miles... Sounds good, huh? Asked Rebecca how I would be able to have the satellite radio activated and she told me to call or go online and it would cost about $15.00 and it had to be paid quarterly. No problem after being shuffled from here to there and back we finally ended up in the finance dept. Since I was paying cash he immediately went to the hard core sales pitch about the extended warranty! I was told "for $2475.00 everything would be covered as if I had bought the car new! Door dings. Covered, radio covered, A/C covered... Flat out lies as I found out today. After paying 3 month of XLM radio I couldn't get it to work. So I stopped by the dealership and asked Bryan what I was doing wrong? He gave me the 800 # to call and told me they would "walk me thru it" Indeed they tried! Finally the lady advised that my car was unable to locate my antenna and to take it back to the dealership since it was still under original warranty. I arrived at Absolute Hyundai before 9 A.M... After 2 hours of setting there. The lady (?) from service came out and told me the radio was covered for 3 yrs. Or 36,000 and I would have to pay $501.00! I blew! And bye the way, the 3yrs. Starts from the time the car was purchased by the original owner in 2007! As for the extended warranty... It not worth the paper it was written on! I am amazed at the attitude of the entire staff... They were rude and calloused! My call to Hyundai was another exercise in futility... All they would say is sorry but there is nothing I can do to help you! Tommorow the fight is on! If this isn't deceptive trade I don't know what is, sooo if you encounter this Report it to The BBB, Texas Attorney General and whoever! We need a class action suit!
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