Usacomplaints.com » Cars & Transport » Complaint / Review: Priceline.com - Liars and cheaters. #457625

Complaint / Review
Priceline.com
Liars and cheaters

On 5-7-09 I attempted to purchase 2 first class tickets thru priceline.com and I bid what was a reasonable price for first class tickets, I had to enter in the credit card info that they would charge for the tickets, the bid was accepted, I had to initial that I was going to pay for the tickets, etc. All this without their showing me what I was saying I would pay for. Then your display appears with 2 coach-class seats! I instantly attempted to obtain Priceline to remove or avoid the deal plus they declined. I spoke to some boss, she declined. I sent the VP of client relationships and he or she called the issue to a different customer support representative. And she also rejected. This deal was a "lure & change" plan. I spoke towards the flight plus they explained they couldnot support since Priceline buys a "mass" group of tickets which Priceline nevertheless kept the tickets, officially, so that they couldnot modify, stop, etc. The tickets. I tried Priceline again plus they stated it did not matter, I'd ostensibly guaranteed to pay for plus they declined to stop. I'm speaking with my charge card organization at this time to obtain the cost ceased since I'm being billed for anything I didn't request as well as I actually donot possess the product, it had been not utilized, etc. There's to become something which the FTC along with other companies might do about these issues. I noticed you will find plenty of additional grievances against Priceline with this site. They certainly utilize trap & change techniques about the customer. I believe I ought to have now been ready to determine what I had been allegedly taking before I decided to spend. Silly move ahead my component but I had been relying them to be always a trustworthy organization, they're big plus they promote all around the location. I actually intend to protest to William Shatner. Their speech is actually on the store concept! I'll also record them towards the FTC, their stateis attorney-general, their stateis BBB, to press, and everywhere else I will think about to prevent this and that I need my money-back, I'd like the seats ended, and that I WOn't utilize their solutions again!


Offender: Priceline.com

Country: USA
Site:

Category: Cars & Transport

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