Usacomplaints.com » Cars & Transport » Complaint / Review: JetBlue - Changed Gate and didn t notify. #448276

Complaint / Review
JetBlue
Changed Gate and didn't notify

This is actually the criticism that I posted to JetBlue, lets see when the really react:

"Our eight-month pregnant cousin skipped her connecting trip to Portland, Maine from JFK since the gates were transformed and nobody informed her. The individual employed by JetBlue in the entrance informed her that many ads were made, but another woman that also skipped the trip stated that no ads were made. They place her about the next trip, at 10:25pm which does not land in Maine till near to night, and managed to get appear to be that needs to be ok. It's totally undesirable that nobody informed them the entrance have been transferred plus they managed to get appear to be it had been the clients problem. Particularly when the client is pregnant and it has been touring all day long (from Florida beginning at 7:25am). Nobody in the airport or about the telephone was useful or apologetic whatsoever. I actually desired to provide JetBlue a attempt despite all the damaging promotion, but I'll never make use of this flight again. Our siblings title is * *, the verification number is *. They stated the one thing they might do was set her about the next trip (trip *) that will be good however it should not came to that particular stage. Our cousin simply gave mean update that there is one crewmember which was good to her and offered her a container of water plus some apple juice, therefore one or more of one's workers understands this is of customer support. I work-in customer support and I would like to let you know that JetBlueis workers can use more learning it."


Offender: JetBlue

Country: USA

Category: Cars & Transport

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