Usacomplaints.com » Cars & Transport » Complaint / Review: JetBlue - Customer Service. #546431

Complaint / Review
JetBlue
Customer Service

I arranged a trip through expedia to reach at 640pm, the trip was subsequently changed 3 nights later to property at 920pm this really is an issue since I have had previous preparations to go to departing the airport at 730pm. I named Expedia to change my trip to something which might assist me appear faster nonetheless they I'd like to understand it had been within the arms of JetBlue. They named JetBlue for me personally to discover when they might return the solution since JetBlue didn't have accessible routes any previously, JetBlue said yes and that I was handed the guide quantity to contact and stop the trip. I called back-less than 20 minutes later and today these were not able to return my trip since it didnt meet up with the 4 hour minimum requirement. They'll provide me to travel your day before or even the evening after but nothign your day of. I had been about the telephone for over an hour or so requesting administrators and was informed I really could not talk to one they'd not be refunding my solution and that I will have to buy a new one. Evenually after fighting using the woman for over an hour or so she easily stated "aircraft blue is delivering this phone" and hung-up on me. This really is terrible customer support I can't think they'd permit their workers to become so rude and unaccomodating.


Offender: JetBlue

Country: USA   State: Washington   City: Seattle
Site:

Category: Cars & Transport

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