Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise rent a car - Suspected fraud. #414640

Complaint / Review
Enterprise rent a car
Suspected fraud

Business billed 9 nights to get a one day rental, subsequently published another false cost several months later - avoid them

We hired an automobile in the White Plains, NY department and delivered it exactly the same time. Got their computer print-out bill before we quit. That which was a $56. Cost got published at over $500 on our charge card. Bob, the supervisor of the neighborhood department where we hired the vehicle guaranteed instant reimbursement along with a return phone. He never did. Their corporate office delivered our charge card organization fake paperwork to get a 9-time rental having a trademark onto it. We named that individual who did not return our phone. Then we obtained a $75 cost weeks afterwards our declaration.

A brand new supervisor in the nearby department apologized and released a reimbursement for that preliminary overcharge and guaranteed to research the $75 incorrect cost. Achieved the man in the corporate workplace who described the vehicle wasn't recorded in precisely for that correct length of rental period. Their program nevertheless exhibits a-9 day rental up to now. When asked where they held our unique one-day rental report, he explained it is saved in a disk. The $75 may be a solution quotation for that vehicle directly after we delivered it.

Very troubling business practice!


Offender: Enterprise rent a car

Country: USA   State: New York   City: White Plains

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google