I created a reservation online to get a car to become acquired on Monday, 3/23/09. I'd verification having a starting price of $198.54 per day, having a complete rental cost of 255.38 per day, including taxes and costs. After I got towards the Milwaukee airport, Pam, in the rental table, advised me the vehicle that I hired wasn't accessible, but they did possess a great marquis available for $255.38. Because which was exactly the same cost I had been cited, I decided. I circled the price about the rental contract and initialed that cost. I explained to Pam which was the only real quantity I had been accepting to pay for, and that I might pay a maximum of I had been initially cited. She assured me which was the situation, which my unique cost could be recognized. After I got towards the Toledo airport to come back the automobile, my complete statement was $331.11, that will be somewhat greater than my initial estimate. I approached the client support quantity, plus they were reluctant or not able to solve this problem. As the vehicle I reserved wasn't available, the estimate must have been recognized, whatever the automobile supplied, whilst the automobile reserved wasn't available. The same occurred towards the lady in front of me in-line. This smells of the lure-and-change plan. I've never had an automobile rental business not recognize the initial estimate in great faith once the automobile which was reserved wasn't available. This is actually the very first time I've utilized Avis, and it'll be my last.
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