Usacomplaints.com » Cars & Transport » Complaint / Review: Avis - Scam charges. #488915

Complaint / Review
Avis
Scam charges

We hired an automobile from Avis from 3/29 to 4/14/08. The reasonable rental whole was $531.00.

However, whenever we obtained the credit declaration, we were charged for $696.55. We were really disappointed and instantly experienced the a seris of occasions of calling the neighborhood location, the navy/area supervisor and also the Corporate Office.

The AVIS GROUP required aspect of 1 another and rapidly switched our situation today. They stated that the additional costs were for clearning nevertheless when we delivered the vehicle, we were informed that anything ws okay.

The current rental encounter with Avis was really horrible and undesirable. Whenever we introduced the vehicle, we delivered it towards the department manager's spouse. Upon checking the vehicle, he advised us that anything was good and we were liberated to proceed. We questioned him twice to provide me some type of document showing the vehicle was okay. Twice, he explained it had been okay and we're able to keep. We both quit following the minute spoken okay. This implies this is actually the firing of our agreement between us and Avis. At that time, we're no further held accountable or responsible using the vehicle.

If there have been problems, we ought to have now been educated in those days. A state must have been submitted right now whenever we delivered the vehicle. We introduced the vehicle back four hours before it had been due and we actually washed it beforehand. When the situation wasn't appropriate, we're able to did anything to perform it out. The additional cleanup fee billed about the charge card is extreme. An automobile washing often costs from $15.00 - $50.00 in the max. The cost billed seems to be associated to some describing charge.

Teresa (the supervisor) and her spouse don't operate the rental-car company in an expert way. They're really shady, illegal and reckless within this issue. Teresa was from the nation whenever we delivered the vehicle so she'd no concept of the car‘s situation. Whenever a vehicle is released, this will be the finish of the rental.incorporating additional costs following the vehicle is signed-off results in phony costs that we don't have any method of confirming. The vehicle isn't any longer in my own ownership. There's no method for me to challenge the state. Bogus statements could be created.


Offender: Avis

Country: USA
Site:

Category: Cars & Transport

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