Usacomplaints.com » Cars & Transport » Complaint / Review: Truck Addons - Lousy Customer Service/Returns Department. #412297

Complaint / Review
Truck Addons
Lousy Customer Service/Returns Department

I had been on the market to get a Undercover Tonneau cover for my vehicle. I seek the net and discovered a reasonable value on Vehicle Addons, I had been talking live having a salesperson who explained when I named my purchase in they might market the address for $658 delivered no-tax. You understand the old saying attempt to conserve a dollar or two plus one usually goes wrong. Effectively the address came via Estes shipping. The container appeared to stay excellent situation in the out-side no significant harm, and so I closed for this. I had been along the way of adding it and discovered this 1 of the trunk edges was shattered into three items. I named Truck Addons immediately. After about one hour of waiting about the telephone and obtaining the run-around I had been informed since I closed for bundle, that promises with Estes might just spend 1/3 of the worthiness. That I'd need to delay so long as thirty days to solve the problem and also the only means I really could obtain a alternative immediately was to buy another one at top dollar. They explained that's was my problem for not having the ability to observe in the closed package. That eventhough in the away from bundle seemed to be good, I ought to have informed the driver to hold back while I unpacked the address privately of the street and analyzed it. They continued to inform me they usually inform clients to get this done. I bought mine from Michelle and he or she NEVER-NEVER stated something about unpacking them and checking for harm.

Well I approached my creditcard organization and place a about the cost. I subsequently named David Lyons at UNDERCOVER who explained when I delivered images and described anything within an email he was confident he may help me out having a substitute. 24 hours later I had been approached by UNDERCOVER and informed that it had been apparent the damage that happend was inner (within the bundle) which I'd have experienced no method different subsequently starting the package upon shipping to determine the harm.

Avoid vehicle add-ons

Buy undercover immediate


Offender: Truck Addons

Country: USA   State: Kentucky

Category: Cars & Transport

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