DON'T purchase out of this organization. I requested just one $21.00 tshirt on October 21st included in my costume. From the 30th, the tshirt NEVERTHELESS hadn't appeared. Online USPS tracking determined the bundle was sent to my condo on October 31st. Nevertheless, the bundle was NEVER sent to my condo or building. I purchase from online stores often (3-4 times monthly) and also have never had this issue at my current target before.
The organization is completely missing customer support.in early December, I approached the organization to inform them about my problem and requested for aid. I originally approached them via mail, but my question went unanswered. Discouraged, I named the telephone number shown on the site and was informed that somebody in my own condo buildingis workplace possibly approved the bundle and didn't move it onto me. I understand everybody in my own buildingis workplace by title; there is without any method this occurred. The client support consultant actually had the gall to try and inform me that perhaps my room-mate (I reside with my older sibling) approved the bundle without informing me, as though that is a suitable description. I had been subsequently advised to get hold of all my local post offices to determine if perhaps somebody was keeping the bundle there.
After calling these post offices and having no chance with locating the bundle, I approached the organization via mail once again requesting possibly their assist in choosing the package or perhaps a reimbursement, and was informed they can't provide me a refund until the tshirt is delivered. Dismayed, I told them that I'd happily return the tshirt IF IT ACTUALLY CAME. I subsequently requested for that contact info of the supervisor or boss to help examine the problem. I was NEVER responded.
Earlier today I named the company and was welcomed with a man who explained he may be the operator/supervisor of the organization. He once more mentioned the organization can't support me or provide me a return. Fundamentally, it is my issue they didn't sufficiently provide the merchandise that I settled for. I will have no option but to challenge the cost with my lender.
The corporation is terribly run with ZERO feeling of customer support. I'dnot suggest them to anybody. Toward the finish of my ultimate discussion using the firm's "operator/supervisor, " I had been informed that while they CAn't reimbursement my purchase, THEY ARE ABLE TO provide me a discount on potential acquisitions... As though I'd ACTUALLY buy other things from their website again.
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